Queens Desk

To ensure the longevity and beauty of your furniture and home decor items, follow these care tips:

- Dust regularly with a soft, dry cloth to prevent the buildup of dirt and debris.

- Avoid direct sunlight, as it can cause fading or discoloration of materials.

- Keep furniture away from heating vents and radiators, which can cause warping or damage.

- Clean spills immediately with a damp cloth, then dry the surface thoroughly to prevent staining.

- Use coasters, placemats, or trivets to protect surfaces from heat and moisture.

-Avoid using harsh chemicals or abrasive cleaners, as they can damage the finish of your products.

- Rotate cushions and flip mattresses regularly to distribute wear evenly.

- Tighten loose screws, bolts, or fasteners periodically to maintain the structural integrity of your furniture.

- Use felt pads or furniture protectors under the legs of your furniture to prevent scratches on your floors.

- For fabric upholstery, vacuum regularly and consider professional cleaning as needed to maintain the appearance and freshness of the material.

Shipping Policy

At Bosfori, we strive to provide a seamless and convenient shopping experience for our customers, and that includes our shipping policy. We understand the importance of receiving your ready-to-assemble furniture promptly and in perfect condition. Please review the details of our shipping policy below:

1. Free Shipping: We offer free shipping on all US orders, regardless of order size or value. Please note that while we cover the shipping costs for our customers, this service is not without cost to us. We absorb these expenses to provide you with a hassle-free shopping experience.
2. Processing Time: Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or for custom orders.
3. Shipping Time: Once your order has been processed, it will be shipped via our trusted carriers. Shipping times typically range between 3-7 business days, depending on your location.
4. Tracking Information: As soon as your order is shipped, you will receive an email with your tracking number, allowing you to monitor your package's progress.
5. Buyer's Remorse: Buyer's remorse refers to the situation when a customer changes their mind about a purchase after placing the order or receiving the product. It is essential to review your order carefully before finalizing the purchase, as we cannot guarantee that we can accommodate order cancellations or modifications due to buyer's remorse. If you decide to return an item due to buyer's remorse, please be aware that return shipping costs and restocking fees may apply, as outlined in our return policy.
6. Damage or Defects: In the unlikely event that your furniture arrives damaged or with manufacturing defects, please do not accept the delivery, or check the contents for damages while receiving the packages. Contact our customer service team immediately. We will work with you to resolve the issue and replace or repair the affected item(s) as necessary.
7. Carrier Delays: While we do our best to ensure that your order is delivered promptly, we cannot be held responsible for delays caused by carrier issues outside of our control. We appreciate your understanding and patience in such situations.
8. Handling Damaged Products: Our approach to addressing damaged products is by sending you a replacement part for the damaged piece. Please understand that we do not accommodate return shipping requests for damaged items, as we prioritize providing a swift and cost-effective solution to the issue.

If you have any questions or concerns about our shipping policy, please feel free to contact our customer service team. We are here to help and ensure your satisfaction with your Bosfori furniture purchase.

To ensure the longevity and beauty of your furniture and home decor items, follow these care tips:

• Dust regularly with a soft, dry cloth to prevent the buildup of dirt and debris.
• Avoid direct sunlight, as it can cause fading or discoloration of materials.
• Keep furniture away from heating vents and radiators, which can cause warping or damage.
• Clean spills immediately with a damp cloth, then dry the surface thoroughly to prevent staining.
• Use coasters, placemats, or trivets to protect surfaces from heat and moisture.
• Avoid using harsh chemicals or abrasive cleaners, as they can damage the finish of your products.
• Rotate cushions and flip mattresses regularly to distribute wear evenly.
• Tighten loose screws, bolts, or fasteners periodically to maintain the structural integrity of your furniture.
• Use felt pads or furniture protectors under the legs of your furniture to prevent scratches on your floors.
• For fabric upholstery, vacuum regularly and consider professional cleaning as needed to maintain the appearance and freshness of the material.